Reimagine The Way You Look At Efficiency
Field Service and Workforce Management Software for Telecom Companies
Overview of Field Titan’s Applicability and Benefits to Stakeholders
In the telecommunication business majorly the field work involves setting up of telephone lines, internet connection and television broadcast. Service engineers go to the service location and provide the services by installing the devices at the customer location.
Applicability and Benefits
- Efficient allocation of engineers based on their availability and location.
- Resolving customer issues quickly before, during and after sales.
- Easy monitoring of field engineers and their productive time.
- Easy tracking of job updates by engineers, managers and customers.
- Generation of maintenance, service, installation, sales and invoice reports at any time for the specified time period.
Applicability and Benefits
- Reducing difficulty in reaching at customer location through the engineer schedule on the map.
- Provide real time update of job.
Applicability and Benefits
- Compare regional statistics of profits.
- Track payments and due payments from customers.
Applicability and Benefits
- No delays in providing service due to the accuracy and integrity of data.
- Increasing customer satisfaction by effective service and less customer response time.
With our extensive field service management and field sales management software for telecom and telecommunication companies, they can manage their sales and service teams in a more organized and efficient way.
